FAQ's

Frequently Asked Questions

Do We have a Store / Shop to Inspect the goods?
We dont have nay display facility at the moment as we are online business only. We do have warehouse in Riverstone for dispatches / pickups by appointment. Any quetions are welcome and we will responsd asap. Product satisfaction is guranteed.

We've taken great care to ensure that all our products are displayed and described as accurately as possible.All images are true images of our products. All our lounges undergo a strict quality assurance and selection process before being offered for sale. Our professional furniture buyers make sure that every product surpasses our standard for quality of style, construction and comfort. We understand this makes selection more difficult, but you can trust us to offer you only great products at incredible prices.

How do I order?
You can order online or by calling us on 0296255284. Please make sure you leave a brief message with your contact number and we will contact you promplty. Alternatively you can forward your order details to info@furniturehome.com.au and we will call you to discuss your order and send you a quote / invoice.

Do we Deliver?
Yes we deliver Australiawide. Pickup from our warehouse is welcome with appointment. You cal also organise your own courier if you like.

Can I phone you?

Sorry, as online retailer we're able to offer your the best prices by offering support through our world class email service. This lets us answer all your queries in a punctual, consistent and thorough manner. Feel free to email us your query and we will contact you to discuss your requirements. If you'd like to speak with someone in person, send an email with your details and one of our friendly staff will call you for a chat. Or chat with us online, click the chat bar at the bottom of our website, and if we're online, we can help you right away!


How long it takes for delivery after order?
Items is stock are dispatched next day after payment is cleared. Tracking is availbale for all deliveries.
We do deliver afterhours for Sydney Metro Area.
Special Orders take 6-8 weeks from the date of confirmation of order or as advised. Deposit of 50% is required for special orders / back orders. Balance is payable before delivery / pickup.

Can I choose my colour?

Yes, We have lots of colors for leathers , fabrics , wickers , marbles tops and you can choose the design and colour as per your requirement.
 

Can I choose my configuration?

Yes! All our gorgeous leather lounges can be chosen in various configurations. Choose Left Hand Facing or Right Hand Facing Corner or Chaise Lounges, or order any combination of one, two or three seater lounges. 


Do your products come with a warranty?

Yes, in addition to the standard warranties afforded by the Trade Practices Act,We offer you an additional 12 Month warranty on all leather lounge purchases or as advised in the listing for a particular product.


How can you offer products at such a low price?

Make no mistake, LoungeLife lounges are the same quality products that you'll find in the high street stores, without the high street price tag. We've modeled our business in a way that allows us to dramatically reduce our prices.

  • No flashy showrooms - Renting, fitting out and staffing a flashy showroom costs huge $$$. A flashy showroom can add up to 30% to the cost of your furniture
  • We hold stock for as little time as possible - 
  • No middle man - We travel the world finding and meeting directly with manufacturers who can supply us quality furniture to our specifications, on time and on budget. We don't buy from a wholesaler we buy direct from the manufacturer.
  • We sell online Australia-wide - We're not your regular local furniture store. We serve 1000s of customers around Australia every year. Much, much more than your local furniture store. This volume gives us great efficiencies of scale and bulk buying power. We pass the savings to you.
  • World Class Email Service - We're fanatic about our customer service. Answering your queries by email rather than phone allows us to provide you with a consistent and thorough service, while at the same time, streamlining our workflow and getting the most out of our fantastic staff.

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